Privacy policy

Grove takes your privacy seriously

Effective Date: May 20, 2025


1. Introduction

Welcome to Grove IQ. Your privacy is important to us. This Privacy Policy explains how Grove IQ (“we,” “us,” or “our”) collects, uses, protects, and shares your information when you use our services.


2. Information We Collect


  • Google Account Information: When you link your Google account to Grove IQ, we access basic profile data (e.g., name, email) for authentication. We do not store your Google credentials or tokens on our servers.

  • Usage Data: We collect and encrypt data about how you interact with our service (features used, timestamps, performance metrics).

  • Web Telemetry: We gather standard telemetry (e.g., browser type, operating system, IP address) to help us diagnose issues and improve performance.



3. How We Use Your Information


  • Account Creation & Authentication: To verify your identity and manage your account.

  • Analytics: To understand usage patterns, improve features, and maintain service reliability.

  • Marketing: To send you updates, tips, and promotional materials. We will never sell your information to third parties.



4. Third-Party Services

We use Google Analytics to track and analyze website traffic. Google Analytics may set cookies on your browser and process your telemetry data according to its own privacy policy.


5. Cookies & Tracking Technologies

We employ cookies and similar technologies for:


  • Functional Purposes: Maintaining your session and preferences.

  • Analytics: Measuring and optimizing site performance.

  • Advertising: Delivering relevant content and offers.



6. Data Retention

We retain your encrypted usage and telemetry data for as long as your Grove IQ account remains active. You may request deletion of your data—or your entire account—at any time (see Section 8).


7. Data Sharing & Processing

We do not share your personal data with third parties, except:


  • AI Processing: To provide AI-powered features, we may send encrypted usage data to our processing servers. No personal identifiers accompany that data.



8. Your Rights & Choices


  • Access & Portability: You may request a copy of all your personal data.

  • Correction: If you believe any information we hold is inaccurate or incomplete, you may request correction.

  • Deletion: You can request to delete your data or close your account at any time. Please contact us as described below.



9. Children’s Privacy

Grove IQ is not designed for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently done so, please contact us to have that data deleted.


10. Security Measures

Your data is encrypted both in transit (TLS) and at rest. Access to your personal information is restricted to systems and personnel authorized to perform Grove IQ services for your specific Google account.


11. International Transfers

Our servers may be located outside your country. By using Grove IQ, you consent to the transfer of your information to our servers for processing.


12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. When we do, we will revise the “Effective Date” at the top. Continued use of Grove IQ after those changes constitute your acceptance of the updated policy.


13. Contact Us

For privacy inquiries, data requests, or to delete your account, please email us at legal@groveiq.com.

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© 2025, Grove IQ

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